Business Development Manager 

We are looking for someone to help us build and professionalise our commercial function, working closely with senior leadership to bring greater structure and consistency to how we manage and grow opportunities across the business. 

This role will play a central part in supporting and enhancing our commercial activity – bringing greater structure, consistency and momentum to how we manage pipeline, engage clients and progress opportunities. 

About Fluid Consulting 

Fluid is a fast-growing, family-friendly consultancy based in Leeds, working with clients across the UK. We specialise in helping organisations leverage technology and change to drive meaningful business outcomes. Our work spans Private Equity, mid-market organisations, and complex transformation programmes, where we combine business analysis, project delivery and technology expertise to solve real-world challenges. 

We pride ourselves on our collaborative, down-to-earth culture. We offer flexibility, autonomy and the opportunity to play a meaningful role in shaping how the business grows. As we continue to scale, we are investing in strengthening our commercial capability to support the next phase of growth. 

Key responsibilities 

Account & Pipeline Management 

· Take operational ownership of key accounts across our core markets 

· Develop and maintain structured account plans to drive engagement and identify opportunities 

· Manage and progress active opportunities, ensuring consistent follow-up and momentum 

· Support senior stakeholders in maintaining strong, value-led client relationships 

Commercial Operations & CRM Ownership 

· Own and maintain our HubSpot CRM, ensuring data quality, pipeline accuracy and clear visibility 

· Build and maintain dashboards and reporting to track pipeline, activity and performance 

· Support forecasting and provide regular insight into commercial performance 

· Introduce structure and best practice into how we manage pipeline and opportunities 

Business Development Support 

· Support outreach activity across email, LinkedIn and other channels 

· Coordinate meetings, follow-ups and early-stage conversations 

· Work with senior team members to shape proposals and responses 

· Help convert warm leads and existing relationships into active opportunities 

Marketing & Campaign Alignment 

· Work closely with our marketing team to support targeted campaigns 

· Help define target accounts, personas and messaging 

· Ensure marketing activity is aligned to commercial priorities and pipeline opportunities 

· Support the distribution and follow-up of thought leadership, case studies and insights 

Commercial Planning & Growth Enablement 

· Support the development and execution of our commercial strategy 

· Help build a repeatable, scalable approach to business development 

· Contribute to improving how we approach account management across the business 

· Identify opportunities to improve conversion rates and client engagement 

What we’re looking for 

Experience 

· Proven experience in a Business Development, Account Management or Commercial role within a professional services, consultancy or technology environment 

· Experience working with mid-market organisations, Private Equity or Financial Services is highly desirable 

· Experience managing pipelines and using CRM systems (e.g. HubSpot) effectively 

Skills 

· Strong organisational and commercial awareness — able to manage multiple opportunities and priorities simultaneously 

· Excellent communication skills, with the ability to engage confidently with senior stakeholders 

· Ability to balance relationship-building with structured, process-driven working 

· Comfortable working with data, reporting and performance tracking 

Mindset & Personality 

· Entrepreneurial and proactive — comfortable working in a growing business with autonomy 

· Structured and detail-oriented — able to bring order and consistency to how things are done 

· Collaborative — enjoys working closely with senior stakeholders and delivery teams 

· Curious and commercially minded — interested in how businesses grow and how technology enables that growth 

Progression & Impact 

· Initial focus: Building structure, improving pipeline visibility and supporting account engagement 

· Medium term: Driving improved conversion rates and supporting account growth 

Why Join Fluid? 

· Real impact: Play a key role in shaping how we grow as a business 

· Autonomy: Freedom to improve and build new approaches, not just follow process 

· Variety: Exposure to multiple industries, clients and commercial challenges 

· Culture: Down-to-earth, supportive and genuinely flexible