Digital & IT strategy, delivery and enablement for Lowe Rental
Brief
Lowe Rental is an Equipment-as-a-Service specialist providing refrigeration units and temporary kitchen solutions to customers globally, supporting large-scale events, catering operations and critical infrastructure. The business operates at pace, with a
growing international footprint and increasing reliance on technology to support scale, governance and insight.
The challenge was that systems had evolved organically, reporting was fragmented, and there was limited clarity around future systems direction, information security posture and the
role technology needed to play in enabling growth. Lowe also required experienced support to help translate strategy into practical, deliverable change.
Solution
Fluid supported Lowe Rental across multiple engagements over several years, acting as a trusted partner across both strategy and delivery. Our work included:
• A comprehensive IT and digital capability review, covering business systems, data, compliance, information security, change management and IT operations, resulting in a clear set of recommendations and next steps.
• Development of a business systems and IT roadmap, aligned to Lowe’s growth ambitions and operational priorities.
• Provision of fractional IT leadership and project management, helping to mobilise and govern key initiatives and embed better change practices.
• Microsoft 365 and SharePoint advisory and delivery support, including intranet and document management improvements.
• Targeted Power App and workflow design, streamlining document upload, approval and governance processes.
• Ongoing commercial, technical and delivery support as Lowe assessed and progressed further digital initiatives.
Results
Fluid helped Lowe Rental move from a reactive, fragmented technology position to a more structured and forward-looking digital foundation. Lowe gained clarity on its systems landscape and risks, a prioritised roadmap for change, improved governance and delivery capability, and more efficient information and document management.
This enabled the business to better support growth, improve internal efficiency and make more informed, data-driven decisions around future technology investment.
Customer Stories
