A ‘How To’ Guide for Choosing the Right CRM for your Business
Looking for a CRM for your business? With the right planning, stakeholder engagement, and structured evaluation approach, you can take the stress, risk and emotion out of the decision.
Putting the Relationship into ‘Customer Relationship Management’
Many people think that CRMs (customer relationship management) help mostly with new customer acquisition, sales and marketing. However CRMs are fundamentally about relationships.
Navigating the Pace of Change: A Guide for Fractional IT Directors
In the age of digital business, the journey towards transformation is not just a trend but a strategic necessity. IT consultancy firms play a pivotal role in guiding companies through this journey, offering expertise and resources that may not be readily available in-house.
Implementing a CRM: Best Practices for Avoiding the Pitfalls
The road to CRM-hell is paved with good intentions. Read our guide for common pitfalls and some practical advice on how to avoid them