Defining successful change – The benefits of change management
Boosted employee engagement as a driver of successful change
Change management has a direct impact on employee engagement when staff feel aligned with the change and are included in the process, as much as is appropriate. Our CEO, Gareth Murphy, spoke to the Yorkshire Post about change management and explained that employees who actively participate in change are more likely to understand its benefits and become actively involved in the transition.
Employees typically will look for benefits coming from the change that will impact their day-to-day job. Therefore, it is essential to clearly communicate ‘what’s in the change’ for them. This understanding is usually supported by targeted training to deepen the knowledge and build confidence.
Engaging employees throughout the change process is crucial, as it accelerates successful adoption. Involving them in decision-making and creating a regular feedback loop gives them a sense of ownership and reduces resistance. Ultimately, involved employees mean better efficiency in project implementation and quicker, longer-lasting results.
Managing resistance during transition
There are many reasons why team members may be resistant to change, including a lack of prior experience or insufficient knowledge on the topic. They may also feel worried over what a change might mean for their job, especially if the change involves a large tech or AI element.
When implementing a new system, it’s crucial to minimise these factors as much as possible. This can be achieved through clear communication of the change benefits and outlining the key stages of the implementation process.
Effective change management makes the process seamless and significantly reduces the resistance to adoption. When used effectively, it also increases employee engagement in the project. A structured approach allows employees to prepare for the new ways of working while minimising disruption to the daily operations and fosters valuable feedback, innovative ideas and higher engagement.
Improving business efficiency through change management
To boost business efficiency during the change, all areas of the organisation need to be ready for integration and working together towards an agreed goal, which requires consistent collaboration. Improved performance reflects successful adaptation and the positive impact of the initiative.
Change management enhances efficiency by ensuring the right use of available resources and aligning people and processes. Clear communication and strong leadership are essential enablers of efficient and successful change.
At Fluid, we use the Prosci ADKAR methodology to support people throughout the implementation of new ways of working. The model provides structure and flexibility, leading organisations towards stronger results and outcomes.
Increasing project success rates with effective system implementation
Getting the change right during the implementation stage is a must. Setting realistic expectations and timeframes ensures a smooth launch and maximised return on investment.
One of our clients, ARC Inspirations, highlights that a seamless go-live experience is possible with the support of a structured, people-focused change management approach, which ensures long-term success.
A project can be defined as successful when the implemented system operates seamlessly, improving the company’s performance and achieving a target or goal. This, in turn, accelerates the positive outcomes and contributes to shaping the overall business’s success.
Measuring project success involves ensuring that employees are confident and proficient in using the new system. Staff satisfaction and understanding are key indicators of adoption.
For ARC Inspirations, a successful change was measured by business readiness and user adoption. For go-live, all team members were trained, informed and confident with no negative feedback which led to a smooth installation and uptake of their new system. Project success also reflects how well the company’s values support the change and how effectively internal teams collaborate and integrate during the transition.
Initiatives with excellent change management are seven times more likely to meet objectives than those with poor change management. Effective change management plays a vital role and should be perceived as a critical requirement to increase the project’s success rate.
Do you need seamless process implementation? Get in touch today and find out how we can support your business.
FAQs
Change management leads employees through any organisational transformation. It reduces staff hesitance to the new ways of working and allows smooth system implementation. When handled correctly, it enables seamless adoption and benefit delivery. Find out more about change management in our previous blog.
Prosci’s ADKAR methodology consists of Awareness, Desire, Knowledge, Ability and Reinforcement. It’s been created to support organisational change management with a structured approach.