Insights & Resources

Putting the Relationship into ‘Customer Relationship Management’

Many people think that CRMs (customer relationship management) help mostly with new customer acquisition, sales and marketing. However CRMs are fundamentally about relationships.

By Gareth Murphy Mar 2025

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Predictability and risk

Only 29 per cent of IT projects are successful*. Of the rest, about half get rescued and many fail completely.…

By Alex Pidgeon Feb 2025

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Solving the tech skills shortage

The tech skills shortage is at its worst since 2008 and 67 per cent of all businesses surveyed have a…

By Alex Pidgeon Feb 2025

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Follow the green rail road – building a revolutionary rail freight logistics app

Fluid used low code rapid app development tech to build a revolutionary new rail freight logistics app that simplifies getting…

By Gareth Murphy Feb 2025

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7 risks to your data strategy

Business Intelligence (BI), the digitalised process of collecting and analysing data, is a driver for growth in every industry. Understand…

By Alex Pidgeon Jan 2025

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Hosting the WYCA Masterclass: A step towards Digital Transformation.

As part of the WYCA “Good Growth Programme”, Fluid team member Jason Lock recently had the pleasure of hosting an…

By Jason Lock Oct 2024

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The 3P’s of System Selection: A Thoughtful Guide

When embarking on the journey of selecting a new system, it’s crucial to approach the decision with a structured approach.…

By Alex Pidgeon Aug 2024

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The Role of Business Analysts in Project Success

In the intricate dance of project management, Business Analysts (BAs) emerge as the unsung heroes. Their multifaceted role involves bridging…

By Alex Pidgeon Jun 2024

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Embracing Digital Transformation: The Role of IT Consultancy Firms

In the age of digital business, the journey towards transformation is not just a trend but a strategic necessity. IT…

By Alex Pidgeon May 2024

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Navigating the Pace of Change: A Guide for Fractional IT Directors

In the age of digital business, the journey towards transformation is not just a trend but a strategic necessity. IT…

By Alex Pidgeon May 2024

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The Pivotal Role of a Project Manager in Digital Change Projects

In the realm of digital transformation, the significance of a Project Manager cannot be overstated. For a consultancy like Fluid,…

By Alex Pidgeon Apr 2024

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What does a modern IT function look like?

The importance of technology to business means SMEs require a modern IT function, capable of partnering with the business and…

By admin Apr 2024

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